Postmasters and Mail Superintendents

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Career Profile

Postmasters and Mail Superintendents

What they do

Plan, direct, or coordinate operational, administrative, management, and support services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.

Also Called: Delivery Supervisor, Distribution Operation Supervisor (SDO), Distribution Operations Manager, Distribution Operations Supervisor, Mail Delivery Supervisor, Postal Supervisor, Postmaster, Postmaster Relief (PMR), Remote Encoding Center Manager, Remote Encoding Operations Supervisor, Delivery Supervisor, Distribution Operation Supervisor (SDO), Distribution Operations Manager, Distribution Operations Supervisor, Mail Delivery Supervisor, Postal Supervisor, Postmaster, Postmaster Relief (PMR), Remote Encoding Center Manager, Remote Encoding Operations Supervisor

TX Employment Data

*State data provided by O*NET & BLS
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$87,110
Starting Salary (2025)
$97,550
Median Salary (2025)
-3.5%
Projected Job Growth
820
TX Employment (2025)

Typical Tasks

Monitor employees' work schedules and attendance for payroll purposes.
Prepare employee work schedules.
Negotiate labor disputes.
Organize and supervise activities, such as the processing of incoming and outgoing mail.
Resolve customer complaints.

A day in the life

What kind of work is this?

Enterprising
Business based Work
Conventional
Organized, Procedural Work
Social
Working with people

What personality traits do you need to succeed?

Dependability
Adaptability/Flexibility
Integrity
Leadership
Self-Control
Cooperation

What key skills are needed for this job?

Social Perceptiveness
Coordination
Active Listening
Time Management
Speaking
Reading Comprehension

Expected Knowledge

Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Common Activities

Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Resolving Conflicts and Negotiating with Others
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Education & Preparation

Some occupations may require additional education, advanced degrees, and years of experience in the field.
Talk to your support team on campus about this career pathway and additional degree information.
Job Zone 2

Some Preparation Needed

Education

These occupations usually require a high school diploma.

Experience

Some previous work-related skill, knowledge, or experience is usually needed.

Training

Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

Typical Education Required

Education a new hire may need

  • High school diploma 62%
  • Bachelor's degree 13%
  • Some college 11%
  • Associate's degree 7%
  • Post-secondary certificate 7%
Source: O*NET Education, Training & Experience data

Related Careers

Postal Service Clerks
Administrative Services Managers
Transportation, Storage, and Distribution Managers

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*Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.